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These articles are the RAG source for the SecretESIM chatbot. Talk to a person is always one tap away.

Fix no-data in 11 checks.

Wi-Fi, QR or SM-DP+.

Samsung, Pixel, other.

Local vs regional vs global.

Same ICCID, no new QR.

Ticket or email when you need a person.

iPhone, Samsung, Pixel.

Top-up, regional, global.

Install on Android

Wi-Fi required. Add the eSIM from QR or SM-DP+. Set it as the data SIM. Enable roaming on the travel line only.

Unlimited plans have a daily fair-use policy shown on the card. After the daily high-speed allowance, speed is reduced until the next day.

Full refund if the profile was never installed, within 14 days. After first use, unused data is not refunded except as goodwill.

Pay with your card and send the QR to another email. The recipient installs on their phone.

An eSIM is a digital SIM. SecretESIM sells data-only travel eSIMs. Your home number stays on your physical SIM for calls and SMS.

Use Wi-Fi. Open My eSIMs, tap Install, keep your home line for calls, set Mobile Data to SecretESIM, turn Data Roaming ON for the eSIM line.